I had a plan and it was a good one. After attending the impressive Growing Gloucestershire 2013 conference I’d sit down and write a load of blogs that had come to me during the presentations. Each would be brief but powerful and I’d have them all done within 24 hours. Then real life intervened.
Loads of new clients
A new client (there seem to have been quite a few of you recently – thank you!) urgently needed conventional and online press release writing for their client. How could I resist, it was for the architectural sector and I love writing for building design and construction related services. Then Mrs H took us off for a couple of days in Wales (only just though) – strictly no work allowed. Then long-standing client Energist needed a load of emails and postcard copy, plus a reworked website page on the run in to new Part L Building Regulations. And in the middle of all this I lost a couple of days through post-concussion syndrome. Copywriter: 6-feet tall; low office ceiling beam: 5-foot nine inches. Moment’s attention lapse. Ouch!
Catching up after Growing Gloucestershire 2013
So here I am nearly two weeks later, having just caught up with my post-Growing Gloucestershire LinkedIn contacts, celebrating the completion of a stunning 26-page aerospace-defence brochure, recovering from a sore head and I’m still buzzing with the excitement of the conference at The University of Gloucestershire’s Park campus.
For this Cheltenham copywriter, the two high points were Dame Fiona Reynolds’ comment about how the National Trust (NT) handled rebranding and brand language on her watch. I asked whether brand language work had gone alongside the visual branding work. She assured me that it had, and told me how she had banned the use of jargon, insisted on the use of we and us and emphasised the use of ‘our’ when talking with members and prospective members of the charity. What about the use of ‘You’ – after all, this is one of the biggest differences one can make when talking with readers in print. But no, and for a very good reason.
Brand language at the National Trust – ‘we, us and our’
The whole NT rebranding was about a shared brand experience (have you noticed how National Trust restorations are now much more open to visitors?). In order to get that openness across in their brand language, this particular communication challenge used ‘we, us and our’ to emphasise that the new charity was a shared resource. I get that in this particular case, but there’s still a hugely important role for more-you-than-we in most business communication –as I showed my recent client to his delight in the aforementioned aerospace brochure copywriting. More on that in a future post.
The importance of grammar, spelling and proofreading
My second highpoint at Growing Gloucestershire was a point made by the Chartered Institute of Marketing’s Fiona Spencer in a presentation on 10 Top Marketing Tips. Given that a lot of her content was high-level marketing stuff, I was thrilled to discover that Tip 10 was the importance of proofreading and Fiona’s assertion that spelling and grammar still matter. That’s a big +1 to that. As I am forever telling anyone who will listen, you’ve got to be aware of the dangers of the hidden assassins (the gunshot that kills before you hear its sound) in your copywriting. Particularly online where the subtlest annoyance can send a visitor off to another part of the InterWeb before you know it. That’s where a skilled copyeditor and proofreader can transform your draft writing.
Bye, bye sore head…
So there you have it. A few thoughts inspired by Growing Gloucestershire and only two weeks late – for very good reasons. Watch this space for more… And, by the way, my head’s a lot better thank you. Which is why I can write this instead of curling grumpily in a corner while the room spins uncontrollably and bad elves hammer 6-inch nails into my skull as they seemed to be doing last Friday.
Good job too. There’s a load more copywriting on its way in the shape of client case studies and website/SEO copy, Write on Al!